As mentioned previously, Apache is a very flexible application that can be configured to run a number of different ways. The configuration files located in the /www/conf directory are what tell Apache how it should run. These files can be modified by the superuser, or by any member of the webadmin special user group.
Because Apache is so flexible and can be customized to such a high degree on a Freedom server, it is important to understand the following support boundaries related to our provided Apache installation before beginning to customize its configuration:
Support Boundary:
Apache, as configured at setup, runs correctly in both standard and SSL modes and includes a number of useful Apache modules. Technical assistance will be provided to customers who have questions about where to put their Web pages and other content, how to start, stop, and restart Apache correctly, and the locations of important Apache related files and commands. Assistance is also available for questions about using the vaddvhost command to add virtual hosts on the server, and to install the Microsoft FrontPage Extensions through the fpconfig super command or the VAdmin Web interface.
All customers are welcome to modify their Apache configuration files if they have the need to do so, but no technical assistance in doing so will be provided. Questions relating to configuration directives or Apache modules will be responded to with references to the Apache documentation found at http://www.apache.org/. By customizing or replacing their Apache configuration files or their Apache installation itself the customer assumes responsibility for Apache-related issues.
No technical assistance of any kind for Apache-related issues will be provided to customers who have surpassed the stated limit of virtual hosts that their Freedom server provides.
Technical assistance is available to help customers generate a request for a private SSL certificate and to aid in the installation of the resulting SSL certificate and key. For more information, contact the Web.com Sales team at 1-800-214-1460.