This guide is intended to introduce you to key concepts and basic use of your Freedom server. Please note, however, that our documentation may be limited with respect to third-party applications and services. Links to additional resources are provided for topics that go beyond the scope of this guide.
You are encouraged to use the following resources when you encounter problems, require technical assistance, have a suggestion, or want to report a software bug or documentation error:
The Freedom Online User's Guide is your best source for the most up-to-date documentation and should be the first place you look to for information about your Freedom server:
http://support.web.com/freedom/guide/
Also known as the Freedom User Tutorials, the Quick Start Guide is a collection of useful materials designed to help you get up and running quickly. Included in the Quick Start Guide are introductions to basic Web hosting concepts, as well as tutorials on setting up and configuring client programs:
http://support.web.com/freedom/tutorials/
If you can't find what you're looking for in the Online User's Guide, check our Technical Support FAQ to see if the answer to your question is there. The FAQ is constantly expanding as we receive feedback and questions from our customers:
http://support.web.com/freedom/faq/
If you are unable to find what you are looking for using the resources above, our friendly and knowledgeable Technical Support staff is available 24 hours a day, 7 days a week to assist you. Our Technical Support team can help you with questions you may have about your product's features and services and may be reached at the following URL:
Note: The Web.com Technical Support team is here to assist you with issues that relate to the general setup, operation, and configuration of your Freedom server and its supported features and applications, as outlined in the Support Boundaries section of this guide.
For assistance with specific applications, the best place to find answers to your questions is likely to be the documentation that accompanies the application or is provided by its author. A list of resources for popular applications - both supported and unsupported, can be found in the Additional Resources Appendix at the end of this guide.